Laura Skaggs Bowling
Experienced project manager and business analyst with expertise in data analysis, process improvement, and AI integration. Proficient in Power BI, SQL, Excel, HTML, CSS, and JavaScript. Supported AI quality and training initiatives at Scale AI. Skilled communicator with strong UX and leadership experience in public sector digital modernization.
Download ResumeEducation
Louisiana State University Jan 2023 - May 2024
MBA – Project Management
Emphasis on agile methodologies, data-driven decision-making, and leadership in AI-focused tech projects.
University of Louisiana - Lafayette Jan 2022 - Dec 2022
Bachelor of General Studies – Behavioral Sciences with coursework in Organizational Leadership.
Skill Set
Excel (Advanced)
HTML (Advanced)
CSS (Advanced)
JavaScript (Basic)
SQL (Intermediate)
Agile / Scrum (Advanced)
Jira, Azure DevOps (Advanced)
Power BI (Intermediate)
JotForm, WordPress (Intermediate)
Photoshop, PHP (Basic)
Technical Writing (Advanced)
Work Experience
Office of Technology Services August 2022 – Present
Project Manager / Business Analyst – Spearheaded business analysis for the modernization of the Office of Motor Vehicles, identifying core process improvements and technical requirements. Promoted to Project Manager to lead the Department of Public Safety’s statewide financial modernization initiative, overseeing classification, funds collection, and system integration efforts across multiple agencies.
Scale AI February 2024 - July 2025
Team Lead/Queue Manager – Directed cross-functional reviewer and auditor teams on high-priority AI training projects spanning legal analysis, SQL generation, and advanced reasoning tasks. Designed and implemented scalable QA workflows, developed comprehensive training programs, and led continuous quality improvement through audits, webinars, and 1:1 feedback. Partnered closely with STOs and project admins to ensure deliverables met evolving model standards and aligned with project goals.
DBSysgraph Jan 2022 – August 2022
Program Consultant – Lead QA, technical writing, business analysis, and implementation of digital systems for state agencies.
State of Louisiana – Department of Education May 2017 – Dec 2021
Program Consultant – Supported multiple statewide modernization efforts, including EdLink, child care licensing, and subsidy systems, through combined roles in data analysis, quality assurance, and stakeholder engagement. Audited state and federal grant programs to improve compliance and fund utilization. Gathered user feedback through site visits and interviews to inform system enhancements. Led the full lifecycle rollout of Louisiana’s child care background check system—supporting over 20,000 checks pre-launch. Produced test plans and documentation aligned with federal standards to ensure audit readiness, and delivered critical reporting to legislative and federal stakeholders to improve data transparency and workflow efficiency.
State of Louisiana – DCFS Jan 2006 – May 2017
Management Analyst – Managed financial reporting, payroll, and performance data systems.
Portfolio
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